Last Updated: September 19, 2026

Thank you for shopping with us. We want every customer to have a straightforward and convenient shopping experience. This Return & Refund Policy explains the conditions and procedures for requesting a return or refund.

1. Return Eligibility

We accept eligible return requests within 30 days of the delivery date.

To qualify for a return:

• The item must have been purchased through our online store.
• The return request must be submitted within 30 days of delivery.
• The product must be in its original condition and packaging.
• The product should be unused and suitable for resale.
• Proof of purchase or the original order information may be required.

Items that do not meet these conditions may not qualify for a return.

2. Items That May Not Be Eligible for Return

For safety, hygiene, and product-quality reasons, certain items may not be eligible for return once opened or used.

This may include:

• Opened or used products
• Products without their original packaging
• Items damaged after delivery due to improper handling
• Products purchased through unauthorized third-party sellers
• Promotional or clearance items where the product page clearly states that the item is final sale

3. How to Request a Return

To request a return, please contact our customer service team with:

• Your full name
• Order number
• Email address used when placing the order
• Product name
• Reason for the return
• Photos of the item, when applicable

Please contact us before shipping any item back. We will provide return instructions and, when applicable, the appropriate return address.

Email: VasicKaro252@gmail.com

Unauthorized returns may experience delays in processing.

4. Return Shipping Costs

Unless the item was received damaged, incorrect, or defective, the customer is generally responsible for the cost of return shipping.

If the return is approved because the wrong item was shipped or the item arrived damaged, we may provide additional instructions regarding return shipping.

Original shipping charges are generally non-refundable unless otherwise required by applicable law.

5. Refunds

Once your returned item is received and inspected, we will review the return request.

If the return is approved, the refund will be issued to the original payment method used for the purchase.

Please allow 5–10 business days for the refund to appear in your account after it has been processed. Actual processing times may vary depending on your payment provider or financial institution.

6. Partial Refunds

In certain circumstances, only a partial refund may be available. This may apply when:

• The returned item is not in its original condition.
• The item shows signs of use or damage not caused during shipping.
• The item is missing original components or packaging.
• The return request does not fully meet the requirements of this policy.

7. Damaged or Incorrect Items

If you receive an item that is damaged, incorrect, or materially different from the item ordered, please contact us as soon as possible.

Please include your order number and photos of the item so that we can review the issue and provide appropriate instructions.

8. Order Cancellation

If you need to cancel an order, please contact us as soon as possible after placing the order.

We will make reasonable efforts to accommodate cancellation requests before an order enters processing or shipment. Once an order has been processed or shipped, cancellation may no longer be available.

9. Exchanges

Exchanges may be handled on a case-by-case basis depending on product availability and the condition of the returned item.

Please contact customer service before returning an item if you would like to request an exchange.

10. Refund Delays

If you have not received an approved refund after the stated processing period:

1. Check your original payment account.
2. Contact your payment provider or financial institution.
3. Contact us with your order number and refund information.

We will assist in checking the status of your refund.

11. Important Information

This policy applies to purchases made directly through our online store.

Purchases made through other retailers or third-party sellers are subject to the applicable seller's return policy.

Nothing in this policy is intended to limit any rights that customers may have under applicable consumer protection laws.

12. Contact Us

For questions regarding returns or refunds, please contact:

Email: VasicKaro252@gmail.com